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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-14-2013 11:35 PM

HP Recommended

Hi,

I installed a program called password Folder Lock on my Windows 7 pc.  I forgot the password .

Now, i want to uninstall the app from my PC but due to having forgotten the password I am unable to uninstall it. Can you advise me how to go about removing the program?

 


Jyotiprakash

Jyoti prakash
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-28-2013 06:47 AM

HP Recommended
1.Please download the tool from below link
2. Please run your computer in Safe Mode with Network.
3. Please run PasswordFolderTool.exe and follow the instructions in PasswordFolderTool.exe to finish the process. Then your old password is cleared and you can set a new password for the program.
 
Let us know if there is any further issue. 
 
Jyoti prakash

View solution in original post

1 REPLY 1

‎11-28-2013 06:47 AM

HP Recommended
1.Please download the tool from below link
2. Please run your computer in Safe Mode with Network.
3. Please run PasswordFolderTool.exe and follow the instructions in PasswordFolderTool.exe to finish the process. Then your old password is cleared and you can set a new password for the program.
 
Let us know if there is any further issue. 
 
Jyoti prakash
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