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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-24-2017 01:35 AM

HP Recommended
Product: HP 15-g014AU
Operating System: Microsoft Windows 7 (64-bit)

I technically, lost my hard copy (Disk) Operating System of my HP notebook laptop and i tried to reformat my laptop using other OS disk used by my Desktop, but the problem is it can't be us as fully utilize Operating system because of product key. i don't know what to do. please help me.

3 REPLIES 3

‎01-24-2017 01:49 AM

HP Recommended

Hi

 

The best way if you want to get the factory installed oreginal OS is to call your local HP tech support and ask them for recovery disks, they will be able to help you out.

Hope this helps.

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‎01-24-2017 02:37 AM

HP Recommended

 

HI.

 

Windows 7 Home Premium SP1 English
64-bit Download
32-bit Download
Links valid for 24 hours from time of creation.
Links expire: 1/25/2017 9:32:21 AM UTC
 
Actually without having an original license, it is not worth this link. If your label is not readable its activation will not be possible, although this link is the ISO image of original microsoft, the recommended thing is this:http://support.hp.com/us-en/document/bph07143
 
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‎01-24-2017 08:46 AM

HP Recommended

@ZarchGreen

 

HP no longer stocks the Recovery Media for your PC.  They have ceased stocking media for many of the older Win7 PCs.

 

Also, any ISO you download from Microsoft is going to be a Retail copy of Win7, and that will NOT activate using the HP OEM product key that came with your PC.

 

Since HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

 

When you get that media, follow these directions for doing the Recovery:  http://support.hp.com/us-en/document/c00006110

Good Luck



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