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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi,

 

I have run into a problem trying to enable MS Bitlocker on Windows 8.1 on

 

Product name: HP Pavilion dv7 Notebook PC

BIOS version is: F.1C

 

In the Windows UI, the TPM (Trusted Computing Module) management console says that I need to enable TPM in the BIOS.

 

Issue:

 

There does not appear to be any proverbial "on" switch in the BIOS for TPM versions 1.2 (or 2).

 

Question:

 

Anyone out there know how to resolve this?

 

I know there may be a way to get around this using group policy on the machine or to buy a USB key solution. 

 

Looking for the hardware solution in the laptop if possible please.

 

Thanks in advance for any help.

 

2 REPLIES 2
HP Recommended

Hi:

 

As far as I am aware, HP consumer notebooks do not have a Trusted Platform Module chip.

 

Check the device manager...if there is a TPM chip, there will be a Security Devices category in the device manager, and you would see the TPM chip listed under that category.

 

If not, then there isn't one.

HP Recommended

To add to this if there is a TPM module but it is greyed out in the BIOS try setting an admin password

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