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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-30-2014 10:20 PM

HP Recommended

I have an HP Pavilion g4 laptop. Today, I tried to open up Microsoft Office Word Starter and got an error message saying "Click-2-Run configuration failure" and it wouldn't let me get into Microsoft Office Word Starter. I tried with the Excel Starter and got the same result. I tried restoring it to previous versions and it still wouldn't work. Before this started happening, I uninstalled some programs that were recently installed. I need Microsoft Office Word Starter for school so I hope that this will help someone find a fix for the problem. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-30-2014 10:33 PM

HP Recommended

Hi,

 

Click-2-Run would create a portable Office (Word and Excel) for you but somehow it is corrupted. Please use the following instructions to fix:

 

   http://support.microsoft.com/kb/822005

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1

‎03-30-2014 10:33 PM

HP Recommended

Hi,

 

Click-2-Run would create a portable Office (Word and Excel) for you but somehow it is corrupted. Please use the following instructions to fix:

 

   http://support.microsoft.com/kb/822005

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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