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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-11-2012 11:53 AM

HP Recommended

I am getting nothing but a black screen when I power up my HP Laptop. I think it is because of static electricity.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-11-2012 03:24 PM

HP Recommended

1. With it turned off disconnect AC adapter and Remove the Battery, hold the power button down for a full 30 seconds.

 

2. Connect AC adapter only and see if windows will load.

 

 

Startup troubleshooting page for your model

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=36394&tmp_task=solveCategory&cc=us&d...

 

View solution in original post

1 REPLY 1

‎04-11-2012 03:24 PM

HP Recommended

1. With it turned off disconnect AC adapter and Remove the Battery, hold the power button down for a full 30 seconds.

 

2. Connect AC adapter only and see if windows will load.

 

 

Startup troubleshooting page for your model

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=36394&tmp_task=solveCategory&cc=us&d...

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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