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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-01-2013 10:20 AM

HP Recommended
3
2 REPLIES 2

‎04-01-2013 10:25 AM

HP Recommended

Hi

 

 

1.Restart the computer.
2.While it is booting up continually tap f11
3,Select the option Recovery to Factory setting continue with what is says
This method will delete every thing on you computer and reset it to factory settings.

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

‎07-10-2013 04:25 PM

HP Recommended

it did not work 

 

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