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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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The Control Zone Touch Pad  on my  HP ENVY 15 Notebook PC is preventing me from being able to comfortably type.   How do I turn it off?

 

I prefer my wireless mouse and this is a touch screen... seems overly redundant.

 

Thank You!

1 ACCEPTED SOLUTION

Accepted Solutions
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Click on the below shown link to find the steps involved in disabling the Touchpad
http://support.hp.com/us-en/document/c03922412


Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
I am an HP Employee

View solution in original post

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HP Recommended
Click on the below shown link to find the steps involved in disabling the Touchpad
http://support.hp.com/us-en/document/c03922412


Hope this helps, for any further queries reply to the post and feel free to join us again

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
I am an HP Employee
HP Recommended
Thank You...
 
I am editing this with "*()"...
 
HP Pavilion 15-e000 and 17-e000 Notebook PCs:
  1. In the control panel, select Hardware and Sound. Select Devices and Printers. Select Mouse.
  2. Select the Device Settings tab. Click *(HP Control Zone)  Settings.
  3. Select *(HP Control Zone Disable)  *(Ignore the following) Tapping. Click the settings icon.
  4. Uncheck "Double Tap to Enable or Disable Touch Pad".
HP Recommended

Better yet...  Instead of clicking the "HP Control Zone Disable"; there's a check box next to "Disable internal pointing device when external USB pointing device is attached".

 

Brilliant!

 

Thanks again!

HP Recommended

Please let me know if everything is working normal. Please feel free and reply to this post if you need further assistance for this issue

 

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
HP Recommended

Crotalus wrote:

The Control Zone Touch Pad  on my  HP ENVY 15 Notebook PC is preventing me from being able to comfortably type.   How do I turn it off?

 

I prefer my wireless mouse and this is a touch screen... seems overly redundant.

 

Thank You!


Good for you Crotalus, it took me all day to learn that "Control Zone"  is HP-Speak for "touch pad".

You did not say what Obsfucation System you are using ...  here's how I did it in Win 8.1 on my new laptop.

I have no experience with Win 8 until today.

(wait till you see what HP considers a good "default" setting for their "zone")

 

 

 

HP  Agony    M7   laptop  (feb 2015)  Win 8.1

 

Problem:  touch pad can't be disabled

 

HP removed the switch, and eschewing the term everyone is looking for:  "touch pad",  for the much more frustrating and confusing " Control Zone  ", effectively hid the enable box deep behind the inscrutable Windows 8.1 Obsfucation System. 

 

Solution:  first you have to find "control panel" in Windows 8.1       it took me all day

 

move the cursor to the lower right corner of the screen and wiggle it around. 

a  frying pan icon appears on the middle right side -- click it

in the Search box type  "control panel "

just below appears "control panel" icon  click it

old and familiar control panel appears --

 

click on    "hardware and sound"

top of the list under devices and printers :  click "mouse"    

a mouse properties box opens

click  "HP Control Zone Settings"  tab    

in the middle of the dialog box you will see  : 

  "Disable internal pointing device when external USB pointing device is attached."     check the box.

click  "apply"

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