cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Ray2000
New member
1 0 0 0
Message 1 of 2
132
Flag Post

How do you factory reset a 2000 windows 10?

HP Recommended
Notebook 2000

I have a password on my computer but I change the password and forgot it. I tried resetting the password on outlook but it was no help. 

0 Kudos
1 REPLY 1
visruth
Level 15
13,019 12,958 1,699 3,964
Message 2 of 2
Flag Post
HP Recommended

Hi,


Have you upgraded to Windows 10 previously?

If so, HP Recovery partition may not work most of the times.

 

Please use HP Recovery USB that you should've created after first setup of this notebook, to factory reset.

Else you may have to order HP Recovery USB from HP support directly or do a clean Install of Windows 10 Home using Microsoft windows media creation tool


Regards

Visruth

ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation