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- How much will it cost for a full repair of spectre x360

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02-25-2017 10:43 PM
Hi Hp community
I have a HP Spectre x360 that i recived for a school vendor agreement, i got it a year ago and it has all these things wrong with it and i was just wondering how much it would cost to fix it so it looks like new
List of things broken or wrong
1) cracked screen dont know how it happened left some pens and books on it one night, woke up and it was cracked corner to corner
2) Missing rubber bumper for the screen pretty sure i inserted an sd card and it came out
3) Missing rubber bumper from the bottom dont know were it went, continues to scrap the bottom and scratch when moved
4) Hinges are loose, screen wobbles horribly, this came from general use pretty sad about it
5) Dent in the thin alu on the bottom, dont know how this happened
6) Broken Jack the headphone jack when listening to music or video randomly gives tons of scratchy sound like static and i dont know if this hardware or software issue
7) Damage to the screen and body ends, the edge ends have mushroomed due to being slightly droped on a hard surface
Im pretty sad that all this has happened in the first year of use im very curious how muh it will cost to fix. I cant undestand why HP wouldnt just spend a little extra on making the build quality better especially when it meant to be a direct competitor to apple mac book pro.
02-25-2017 11:05 PM
Hi,
You need to talk with a repairer to get a quote. But I think with those parts and labor, they would cost around 65% to 75% of the original price.
Regards.
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02-25-2017 11:07 PM
Hello,
Welcome to the HP Support forum.
Quite a lot of things to repair you report. You should consult with a service center for the price and you should decide yourself if it is worthy.
Find authorized HP service providers > http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
