Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Tutor
Posts: 6
Member Since: ‎06-11-2013
Message 1 of 15 (55,468 Views)
Accepted Solution

How to activate bluetooth on HP ProBook 4540s?

Greetings,

I've newly purchased this ProBook 4540s.I've been trying to figure how to active my bluetooth.I've tried several drivers but ended up with nothing.So all I need is a step by step instruction to active my bluetooth.

 

*Using Windows 7 Ultimate 32 bit.

*Tried this drivers so far

1. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=za&prodTypeId=32...

 

This installation end with a error message saying bluetooth device is not plugged in.

 

I would be greateful if someone can give me a step by step instruction to install bluetooth driver.

Thanks for your reply.

0 Kudos
Accepted Solution

Re: How to activate bluetooth on HP ProBook 4540s?

Sorry to bother you,there's built in bluetooth on my laptop.Ralink Bluetooth Software Driver seems to be working perfectly.

View solution in context
Provost
Posts: 63,196
Member Since: ‎01-29-2009
Message 2 of 15 (55,459 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

Hi,

 

Based on the following link, your machine may or may not have Bluetooth device:

 

   http://www8.hp.com/au/en/products/laptops/product-detail.html?oid=5229455

 

Please use Device Manager to scheck under Networks to see which Wifi card is in your machine.

 

  • HP hs2350 HSPA+ Mobile Broadband
  • HP un2430 EV-DO/HSPA Mobile Broadband
  • Ralink 802.11b/g/n (1x1)
  • Atheros 802.11b/g/n (1x1)
  • Atheros 802.11b/g/n (1x1) and Bluetooth 4.0 Combo
  • Ralink 802.11b/g/n (1x1) and Bluetooth Combo
  • Atheros 802.11b/g/n (2x2) and Bluetooth 4.0 Combo
  • Intel 802.11b/g/n (2x2) and Bluetooth 4.0 Combo
  • Intel 802.11a/b/g/n (2x2) with Bluetooth 4.0 Combo

You can see the first few crads do NOT have BT device.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Tutor
Posts: 6
Member Since: ‎06-11-2013
Message 3 of 15 (55,452 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

bluetooth.png

I'm not so sure,but does it proove it that there's a built in Bluetooth device?

Provost
Posts: 63,196
Member Since: ‎01-29-2009
Message 4 of 15 (55,450 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

Hi,

 

I can't see the image (it needs to be approved from Admin). What is the name of the Wifi card in Device Manager ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Tutor
Posts: 6
Member Since: ‎06-11-2013
Message 5 of 15 (55,449 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

I'm sorry can you tell me how can I check the name of the Wifi card?
Provost
Posts: 63,196
Member Since: ‎01-29-2009
Message 6 of 15 (55,436 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

Hi,

 

This is from my machine:

 

  wifi.png

 

Can you see ANY name that matches the above list (in my previous reply, not in this image).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Tutor
Posts: 6
Member Since: ‎06-11-2013
Message 7 of 15 (55,434 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

No.
Mine's is' Ralink RT3290 802.11bgn Wi-Fi Adapter'
Provost
Posts: 63,196
Member Since: ‎01-29-2009
Message 8 of 15 (55,426 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

[ Edited ]

Hi,

 

Please check #3 on my first reply. Sorry, your machine does not have Bluetooth. If you wish to use BT, an USB BT dongle can do the job:

 

  http://www.latestbuy.com.au/bluetooth-usb-dongle.html

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Provost
Posts: 41,913
Member Since: ‎01-07-2009
Message 9 of 15 (55,416 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

Open the support Assistant. Your notebook has the same version as my HP Loaner Envy17-3002ea. It should show whether or not  a Bluetooth device is installed. You can use it to install the driver if the device is present but does not have a driver installed.

 

Click on About to update the installed version if yours is not the same as the one in the  images.

 

aboutHPSA.PNG

 

HPSA.PNG

 

HPSA1.PNG

HPSA2.PNG

 

Best regards,
erico

If I was able to help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Tutor
Posts: 6
Member Since: ‎06-11-2013
Message 10 of 15 (55,304 Views)

Re: How to activate bluetooth on HP ProBook 4540s?

Sorry to bother you,there's built in bluetooth on my laptop.Ralink Bluetooth Software Driver seems to be working perfectly.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation