-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- How to check for original hp laptops

Create an account on the HP Community to personalize your profile and ask a question

12-03-2013 02:06 AM
Unfortunately I cannot order online and even if I can, I want sure proof ways to check if an hp laptop is original.
Because I've seen the china ones also an they look the same and feel the same even have a good running OS and it makes it so hard to tell.
If it's a brand new laptop, which means the retailer only allows you to inspect the BIOS, how do you check for original hp laptops?? Is there anything?? A barcode, special serial number for checking online or anything else that can help me always buy an original hp laptop?
12-03-2013
02:14 AM
- last edited on
04-20-2016
10:42 AM
by
OscarFuentes
Hi,
HP laptops should have all information you need to know from model/product to serial number. The is a label with is at the bottom of your laptop or in the batter chamber. Please use the following example:
http://support.hp.com/us-en/document/c00033108
After getting product # and serial number you can check the warranty:
With product number, you can check its full specs and compare what are on your machine.
Hope this answers your question.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-04-2013 04:19 PM
1. I've seen a fake china laptop with a serial number under. Which if checked online corresponds to its specs and color and everything. But it's a sure fake because when you boot it, instead of "HP" logo, it appears as "GOOD LAPTOPS" with funny transitions all over.
But the serial number is a correct serial number which they might have gotten from an original device from hp and replicated it. I want sure ways to identify these fake devices through BIOS or some other method.
But thanks anyway. Your answer has a good impact on helping minimize the rate of fake hp devices. It can help. But it honestly isn't the full surest way to be sure.. All other answers are welcome. Thanks @banhien.
01-12-2016 01:45 PM
01-12-2016 03:40 PM
@omkAr007 wrote:
Iam going to buy a hp laptop.Is they have possible to get sometimes duplicate product in flipkart. How can i verify the laptop is genuine and original. Could please me perfect solution. iam scared. I read this comments.
Then you need to contact HP support about this.
Windows 10 drivers may be available through Windows Update
Click 'Learn More' below for steps on using Windows Update to determine what drivers might be available for your product. Please be aware that HP does not guarantee Windows 10 drivers will be available from Windows Update.
Learn more
-------------------------------------------------------------------------------------------------- This is a HP USER community forum.
-----------------------------------------------------------------
BTW, Millions of folks have gone back from Win10 to their prior O/S -- something you don't hear about from MS. by WAWood but ALL to TRUE
------------------------------------------------------------------------------------------- Those that want HD Gaming should plan to invest in a Gaming Laptop to handle those requirements. Eamples GTA V or Crysis 3.
