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Pavilion 17 laptop
Microsoft Windows 10 (64-bit)

I have a new Pavilion laptop with Windows 10 (64-bit) that I want to connect to a n HP S2031 monitor. This monitor has a VGA cable which I had to adapt to the USB port. This has been done, however, when I try to detect the monitor, it says that the device is unknown, and that the driver is unavailable. Is there anything that can be done about this? When I press f4, I can get to the select stage of the process, but without the computer recognizing the additional monitor, it simply doesn't work. Anything anyone could tell me would be appreciated.

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WoooHoooo! Boy was that ever easy. Putting the digital cable on made it pop right up. Guess I'll check with this group next time before I buy the wrong thing. Thanks alot for the help, I appreciate it!!!

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HP Recommended

Hi,

 

As message indicated: no driver. Now what is your Pavilion 17 laptop ? Please use the following ways to find out:

 

          http://support.hp.com/us-en/document/c00033108

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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This is the information from my computer:

 

Product name:HP Pavilion Notebook

Product numberSmiley Tongue1A78UA#ABA

Serial number:[Personal Information Removed]

BIOS:F.52-09/03/2015

Keyboard revision:89.25

Total memory:6.00 GB

Processor name:Intel(R) Core(TM) i3-5020U CPU @ 2.20GHz

 

HP Recommended

Hi,

 

I can't find 1A78UA#ABA. Anyway, your machine has HDMI port and your monitor has DVI-D port. Any HDMI - DVI-D cable can do the job very well - directly from digital to digital

 

      http://www.officeworks.com.au/shop/officeworks/p/comsol-hdmi-to-dvi-d-male-to-male-cable-1m-cohdmidv...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks, I'll give that a try and get back with you on whether it works or not.

 

I appreciate the feedback!!

HP Recommended

WoooHoooo! Boy was that ever easy. Putting the digital cable on made it pop right up. Guess I'll check with this group next time before I buy the wrong thing. Thanks alot for the help, I appreciate it!!!

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