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Terelyn8205
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How to do a factory Reset on HP notebook ay041wm

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Example: HP notebook ay041wm
Microsoft Windows 10 (64-bit)
I have forgotten my admin password so I want to do a reset on it to just start over
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IT_WinSec
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Hi @Terelyn8205

 

Welcome to the HP Support forum.

 

Is this related to Windows password

or BIOS admin/start-up password ?

 

 

* If related to Windows account password, please check this forum thread >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...

 

 

* If related to BIOS/startup password before Windows loads

 

In this case, please enter some password (wrong password) 3 times, press ENTER and you should receive a new window stating system disabled and a code similar to this one (For HP Mini, should be 10 characters) :

 

 

Please, take note of the system disabled/halted code (write it down).

 

 

Visit this web site >> https://bios-pw.org/

and enter the system disabled code

Click on "Get password" button there and you will receive your unlock code. Take note of the HP computers password and enter it in the system disabled screen , press ENTER. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).

 

Let me know how it goes. Provide your feedback.

>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks <<
*** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013
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