• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Pavilion g7
Microsoft Windows 8.1 (64-bit)

So, yesterday, when I tried to play Dirt 3 on my laptop, an error window showed up. The exact text: Unable to launch application (0xc000009a). The game didn't launch since then. I looked for the answer on the internet and I was able to find out that some guy had the same problem with McAfee, and some other guy suggested in the comments that the problem is in The Malicious Software Removal Tool.  And since he doesn't know how to uninstall it, I do not either (I never installed it). So, the question is, where is the problem? And if it really is in The Malicious Software Removal Tool, how to uninstall it? Thank you for the answer,

Thomas_Ber

 

Sorry for my english, but I am from the Czech Republic.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

So, I discovered the real problem. I found out that something is blocking the launch of the game, so I looked into it and found out that the Avira Real Life Protection Software thinks that the game is a virus and blocked it. So, it is only about disabling the real-life protection (go to Avira control panel where under PC Protection is "Real-Life Protection", so you only have to switch the lever to off).

 

View solution in original post

1 REPLY 1
HP Recommended

So, I discovered the real problem. I found out that something is blocking the launch of the game, so I looked into it and found out that the Avira Real Life Protection Software thinks that the game is a virus and blocked it. So, it is only about disabling the real-life protection (go to Avira control panel where under PC Protection is "Real-Life Protection", so you only have to switch the lever to off).

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.