• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-28-2014 09:34 PM

HP Recommended

I'm trying to download a file ending in .exe but it's not working.  I'm told I need to turn off my anti virus, and I don't know how to do that.  The vendor is safe, and I will need to know how to turn it back on again.  Thanks.

1 REPLY 1

‎10-29-2014 01:09 AM

HP Recommended

  1. Open the Action Center by clicking on the Start button -> Control Panel  -> System and Security -> Review your computer's status.

  2. Click the arrow button next to Security to expand the section.

    If Windows can detect your antivirus software, it's listed under Virus protection.

  3. If the antivirus is on, then check the help  option that came with the software for information  on how to disable it.

Windows doesn't detect all the antivirus software, and some antivirus software doesn't report its status to Windows. If your antivirus software isn't displayed in Action Center and you're not sure how to find it, try any of the following:

  • Type the name of the software or the publisher in the search box on the Start menu.

  • Look for your antivirus program's icon in the notification area of the taskbar.

 

" Click on Kudos icon if i answered your Question and mark it as solved to help other users with this answer "

I am a HP employee but the suggestion on this forum is of my own

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.