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‎03-01-2017 08:15 PM - last edited on ‎03-01-2017 09:32 PM by Retired

HP Recommended
Product: Elitebook Folio 9480m
Operating System: Microsoft Windows 7 (64-bit)

Hi guys, I have buyed an Hp EliteBook Folio 9480m and now I see it has an password to access bios, can I recover it?

 

 

1 REPLY 1

‎03-01-2017 09:59 PM

HP Recommended

Hi @msnrick

 

Welcome to the HP Support forum.

 

Yes, you can, no problem with that.  You will have to contact HP Business Support for assistance on removing the password.

Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> http://www8.hp.com/us/en/contact-hp/business-support.html

 

Most business class notebooks (including yours Elitebook and Probook) have better security, they do not produce halt codes and assistance for pass removal cannot be provided in the forum. HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. Assistance for such issues for business class computers is usually free of charge.

 

 

Hope this helps. Provide your feedback and let me know if you face any difficulties.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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