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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-07-2018 02:54 PM

HP Recommended
Product: Hp envy

Hi, 

 

My laptop turned off one day and I couldn't get into the bios to boot from usb to diagnose. I have a halt code of 

i6814448. Is anyone able to help me

 

Thanks

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‎12-07-2018 03:12 PM

HP Recommended

No problem @Emmanneil

 

Reboot and enter   55759807

 

REO

View solution in original post

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6 REPLIES 6

‎12-07-2018 03:02 PM - edited ‎12-07-2018 03:03 PM

HP Recommended

Welcome to the HP Support Community @Emmanneil

 

Please recheck your code.

 

REO

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‎12-07-2018 03:09 PM

HP Recommended

 I missed out a 4 it's , i 68144448

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‎12-07-2018 03:12 PM

HP Recommended

No problem @Emmanneil

 

Reboot and enter   55759807

 

REO

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‎12-07-2018 03:35 PM

HP Recommended

Thank you,  it worked

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‎12-07-2018 03:40 PM

HP Recommended

Your very welcome @Emmanneil

 

REO

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‎08-11-2019 10:27 PM

HP Recommended

I was wondering if you could help me too with the same problem. I have a HP ENVY x360 - 15-aq273cl and my code is [ i 84069696] thank you do much

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