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- Hp is sending wrong recovery media, won't replace

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05-16-2017 05:11 AM
Product: G62-435dx
Operating System: Microsoft Windows 7 (64-bit)
I asked hp to send me recovery media for an hp compaq dc5750 and they said it was no longer supported. So i asked for mesia for my g62 laptop. They said it would be shipped within 4 days. But i just got an email confirming my order of dc5750 recovery media. I would love to have g62 and dc5750 but i need to have at least g62. Please i chatted with support they said they couldnt do anything about it which makes no sense because they are shipping the wrong thing. I need my g62 recovery media, and i am not going to pay any extra.
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