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TrojanKiller23
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Hp notebook boot problem

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HP Notebook
Microsoft Windows 10 (64-bit)
So my hp notebook was reseting then i actually click something

Boot Device Not Found 3F0

I was oh s#&+t

I turn it on then this problem appeared.

I need help ?

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Huffer
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And we would love to try to help but you have to give us the model of the laptop. 

TrojanKiller23
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15-ay041wm
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Huffer
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OK your laptop has a 1 TB 5400 rpm mechanical hard drive. Try tappling F2 as you power up to get into diagnostics and find the hard drive test. Run the full version and report results, please. 

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TrojanKiller23
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Testing Drive : 1

SMART Check : PASSED

Long DST : FAILED

FAILURE ID : 9K1GGK-8JU8K8-XD7X6K-61AN03

HARD DRIVE 1
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Huffer
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As I suspected. Unfortunately the hard drive needs replacement. If you are at all technically inclined we can help you replace it. Or better yet, are you under warranty?

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TrojanKiller23
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Yes I'm on warranty
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Huffer
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Then you need to start a support case with HP and they will replace the hard drive for you. It will mean losing any data on the hard drive as they will return it to you in factory state. Since that is a Wal-Mart model I assume you are in the US? 

 

http://h20565.www2.hp.com/portal/site/hpsc/public/scm/home?ac.admitted=1492185357207.1123376534.4928...

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TrojanKiller23
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Yes Your Right it's an walmart model

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TrojanKiller23
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Im just going to repair it using screwdriver
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