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‎11-16-2023 06:37 PM

HP Recommended
Product: HP Pavilion - 15-cs3073cl
Operating System: Microsoft Windows 11

I have two optional updates showing on my laptop on 11/16/23.  They are HP software components 4.2.1698.0 and 1.61.3516.0 

I need help finding some information about them, I do not know if I need to do these updates on my laptop

can anybody help me with these? Thanks

Category:
2 REPLIES 2

‎11-16-2023 08:03 PM

HP Recommended

@Pavilon023 

 

My machine has different components but I let it to update with Windows to have benefit from HP supports

 

             hp software.png

 

Regards.

BH
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‎12-01-2023 06:35 AM

HP Recommended

I have the same update which have been installed. I don't know if they're the cause but ever since, my laptop has been incredibly slow and System and Service Host: Network Service tasks have really been thumping the CPU - as high as 50+% each on occasions.

 

According to Device Manager they are drivers for HP Application Enabling Services and HP Device Health Service respectively. I have no idea what either does or whether they're actually necessary to run the laptop. I'm going to investigate further and if they're just bloatware they'll be gone soon.

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