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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp15f272wm
Microsoft Windows 10 (64-bit)

Sister owns a HP15.6 with model number HP-15f272wm with windows 10 intel pentium. She turned on her notebook and a black screen come on requesting her for the administrator pass or power on password. She has no email and never put a password on her notebook. Can you please inform us on what to do, and if possible what is the password for the notebook.

1 REPLY 1
HP Recommended

Hello @jellan6789

 

 

 

Please enter some password (wrong password) 3 times, press [ENTER] and you should receive a new window stating system disabled and a code similar to this one - should be 8 characters long.

 

 

Please, take note of the system disabled/halted code (write it down).

 

 

Visit this web site >> https://bios-pw.org/

and enter the system disabled code

Click on "Get password" button there and you will receive your unlock code. Take note of the HP computers password and enter it in the system disabled screen , press [ENTER]. This will unlock your BIOS/reset security settings and PC should be able to start Windows (if WIndows can load).

 

Let me know how it goes. Provide your feedback.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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