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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ZBook 15 G2
Microsoft Windows 7 (64-bit)

After re-installation my HP ZBook 15 G2 misses the driver for "PCI Serial Port (COM5)".

This device has the following ids: VEN_8086 DEV_8C3D

I have installed all chipset drivers for the HP ZBook 15 G2.

Where can I find the driver for this device?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need this driver.  If the driver doesn't automatically install the serial port driver, then manually install it from the device by browsing to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp68428.  Make sure the Include Subfolders box is checked and the driver should install.  Then reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978815&swItemId=ob_137806_1&swEnvOid=405...

 

The hardware ID you posted is supported by this driver if you look in the mesrl setup information file.

 

[Intel.NTamd64]
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_8D3D&CC_0700"

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need this driver.  If the driver doesn't automatically install the serial port driver, then manually install it from the device by browsing to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp68428.  Make sure the Include Subfolders box is checked and the driver should install.  Then reboot.

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978815&swItemId=ob_137806_1&swEnvOid=405...

 

The hardware ID you posted is supported by this driver if you look in the mesrl setup information file.

 

[Intel.NTamd64]
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_8D3D&CC_0700"

HP Recommended

Thanks to

 

HP Recommended

You're very welcome.

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