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MistyStephens
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I forgot my administrator password and I am getting message system disabled 4A21CF43

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HO Pavilion Beats
I have HP Pavilion Beats touchscreen and I forgot administrator password and received message stating system disabled 4A21CF43....what to do?
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REO51ST
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@MistyStephens

 

Sorry but we do not have a pass code generator for HEX codes yet.

 

You will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

 

To better help you we would need the exact model number or product number of your laptop/desktop???

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