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Poloclub
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I forgot my password and cnt log in my laptop

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I forgot my password anybody txt me if u can tell me how to unlock it
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DavidPK
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Hi,

 

If you normally sign-on with an email and password, see if you can reset the password via another PC from the Microsoft page on the following link.

 

 https://account.live.com/password/reset

 

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

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