• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-20-2017 12:36 PM

HP Recommended
Product: Envy
Operating System: Microsoft Windows 10 (64-bit)

When I bought my laptop 4 years ago, I also bought the student office suite from HP at the same time. The suite came already installed on the laptop. Now I want to format my computer, when I do so, will the Office suite reinstall with the recovery?

2 REPLIES 2

‎04-20-2017 01:54 PM

HP Recommended

Hi,

 

Normally No, the suite won't be re-installed but firstly what is yout Envy ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎04-20-2017 02:03 PM

HP Recommended

This is my HP ENVY 15t-j100 Quad Edition CTO Notebook PC (ENERGY STAR). I bought Microsfot Office for Student 2013 with the laptop on HP's website, it came preinstalled and without a cd installer or a product key. How can I reinstall it after I reset the laptop?

 

Thank you

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.