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‎06-10-2014 06:17 PM - edited ‎06-11-2014 01:03 PM

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Got a friends laptop with Windows 8 on it.  Never been upgraded to 8.1.

Computer never work right from the get go.  Random reboots when using it.

I DONT WANT SOLUTIONS TO 8!!!!

I want to install Windows 7 on a new hard drive.

For some reason I can NOT boot from the install disk.

 

Wedge

 

9 REPLIES 9

‎06-10-2014 06:23 PM - last edited on ‎04-20-2016 02:35 PM by HP Administrator

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Hi:

 

Please give me the full model # of your HP 2000 and I will give you the links to the W7 x64 drivers you need.

 

You have to change a couple of BIOS settings in order to install and run W7.  See the info below...

 

http://support.hp.com/us-en/document/c03736054

‎06-10-2014 06:57 PM

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There is no model number.  Just a bar code.  Where/what do I use to get model number.

 

‎06-10-2014 07:04 PM

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http://SCN.BY/9T9AB0HTW8IVP6

‎06-10-2014 07:15 PM - last edited on ‎04-20-2016 02:35 PM by HP Administrator

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See the info at the link below for how to find the product #/model # 

 

http://support.hp.com/us-en/document/c00033108

‎06-11-2014 03:08 PM

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Ok here is Model number found under the battery.

2000-2b09wm

 

Started the install, boot from Windows disk, but stalls at "Starting Windows."

 

 

Wedge

‎06-11-2014 03:33 PM

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Did you change the BIOS settings? 

 

Disable secure boot, enable legacy mode.

 

If you did, I can't help you with that problem because I have no idea why Windows isn't installing.

 

Below are the links to the W7 x64 drivers you need...

 

First, install the amd chipset drivers and reboot.  You want the first file listed on the webpage.

 

http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064

 

Then all of the W7 x64 drivers and software from this model should work on yours, except the wireless.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5275...

 

Wireless:   This driver should work...

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s...

‎06-11-2014 05:35 PM

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Just to keep you updated.  Tried the HD on two other computers.  DOA.  Gonna have to wait to for another one.

 

Wedge.

 

‎06-11-2014 05:37 PM

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Well, at least you figured out why windows would not install.

 

When you get a working hard drive, you should be all set.

‎06-13-2014 04:22 PM

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Installed old drive and windows still locks up at same place.

 

Sending back both Hard Drive and software.

 

Wedge

 

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