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- HP Community
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- Re: InsydeFlash Utility not loading when extracted

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03-29-2019 02:15 PM
I have had my pavilion dv6-2030sa bios currupt for no apparent reason, I am trying to make a recovery USB, when i download and execute the bios update utility, it extracts to c:\swsetup\[exename] and runs "WinFlash.exe" after extracting the files from that, it runs the InsydeFlash.exe (or InsydeFlashx64.exe) and states "cannot load the driver. please close all applications" I am trying on windows 10 (not the machine with the issues because it does not boot into the os or even the bios setup) I use the machine to run linux and have been for years now, i do not have the HP_tools partition, when i do the BIOS recovery with win+b/v, i get nothing, no beeps, flashing lights or message on the display (internal or external). i know the machine is from 2009 but it works perfectly for what i need it for. (i do have a more modern machine).
Would love if someone could help me.
Thanks,
Lewis
03-31-2019 04:31 PM
@fosster
Thank you for posting on the HP Support Community.
There are no support options available for the computer, as there is no software, hardware service. I suggest you contact a local tech to get the computer fixed.
Click here for more information on HP Notebook PCs - Recovering the BIOS (Basic Input Output System)
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
04-01-2019 09:58 AM
You can perform a clean system factory setting and then update the system bios and check,
Click here to update BIOS.
Click here to Perform an HP System Recovery (Windows 7)
Click here to download BIOS Driver. (HP Pavilion dv6-2030sa Entertainment Notebook PC)
If you're unable to initiate system recovery from HP recovery manager or from F11. Contact HP support in order to get recovery media kit.
HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
04-02-2019 10:56 AM
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee