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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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In my Device Manager I see an error onthe Intel WiUSB; USB-IF xHCI USB Host Controller error wich reads "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" .  When I try to update the driver it comes back and says that the best driver software for your device is already installed.  So why the error and what do I need to do to fix it?

 

Thanks

Leslie

6 REPLIES 6
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Hi, Leslie:

 

What is the full model number of your notebook, and what operating system is it running?

 

If you don't know the full model # of your notebook, please use this guide to find it.

 

http://support.hp.com/us-en/document/c00033108

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Model/SN is HP ENVY 17 Notebook PC...PN LW901AV, SN [edited], OS is Windows 7 Home Premium 64-bit Service Pack 1

 

Leslie

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Hi, Leslie:

 

I believe you need this driver for the usb controller...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100889-1&cc=us&dlc=en&lc=en...

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I've been seeing an yellow triangle and ! mark in my device manager next to intel wiUSB. 

 

I mistakenly clicked uninstall and now I cannot install it back. Trying to look for it but cannot find it. Even the drive from intel sight gives me a warning saying driver is not copatible with my Laptop.

 

 

Product name: HP ENVY dv6  7205se Product number: C4U99EA#ABV Windows 8.1 Single Language 64-bit 

 

 

regards,

 

 

 

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Hello,

 

HP Spectre XT|TouchSmart PC

Windows 8.1 Pro with Media Center 64-bit

Intel(R) Core(TM) i7-3517U CPU

 

I have a paid NORTON 360 Preimum for years.  This is installed.  I deleted the free trail when I purchased this one.

Never had this issue, but it is causing issues.

 

 

I just started having the same issue. 

Device Manager

  Intel WiUSB

         USB-IF xHCI USB Host Controller Properties

Device status: This is not working properly because Windows cannot load the drivers required for this device. (Code 31)

 

{Operation Failed}

The requested operation was unsuccessul.

 

Events:  Information

Driver Management concluded the process to install driver xhciport.inf_amd64_308f7e495740c5c7\xhciport.inf for Device Instance ID ROOT\UOIP_BUS_DRIVER\0000 with the following status: 0x0.

 

But it still has this in the Device Manager Yrllow triangle with !

 

Next issue.  I keep getting I have 3 Critical Updates for Windows Defender.  All fail. Downloaded the Windows Update Trobleshooter from Microsoft.  Took over 36 hours.  Silly.

 

Now it have corrected this, does the update, then Installer takes now since 8 AM it's 7:28 EST.  Thank God I also have a MacBook Pro with retina 7 mos. old.

 

Thank you for any assistance, suggestions.  Any help would be great.

 

Have a great weekend!

 

 

 

 

 

 

 

 

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Hello all,

 

Seems I have exactly the same error code 31 on this host controller.

 

My adaptor SKAA transmitter is not working (USB transmitter for a NuForce AirDaac transmitter). So no proper sound !

 

I'm getting very nervous...

 

My PC is a HP ENVY dv7 NOTEBOOK PC

 

Help !

 

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