Intel core i7 Q720 running at a temperature of 85-99 degrees.

[Krotar]

Hello there. I bought myself a hp pavilion dv7-4085eb in september.

When I bought it I had problems with drivers, contacted HP support but couldn't fix the problem so I bought a clean windows installation and installed that on my laptop. After doing this I had no more driver problems.

From the start I noticed that the laptop was running very hot but now I am getting quite concerned.

I heard from many people that having a core temperature between 85-99 degrees is not good for the health of the laptop and won't last long. I measured the temperature with coretemp. So far my laptop has shut down 3 times because it was getting to hot.

While I am on my laptop I make sure it is in a ~20 degree so the vents can work properly.

The temperatures:

- Laptop startup (after 5 min): 55-65 degrees (idle)

- Laptop while playing game: 95-99 degrees (idle)

- Laptop after playing game: 75 degrees (idle)

- Laptop while watching movies: 80 degrees (idle)

Does anyone else have the similar temperatures or? Should I send it up or?

[pepe999 · Accepted solution]

I have the same CPU and works well. When idle, I get approx 50 degrees with opened Firefox and Total Commander. Go to the Task Manager and see which processes take the most resources..

[Krotar]

Ok so I opened my laptop and dusted it a bit out and seems like that helped alot.

Now I'm running at 80 degrees when playing games so that is an improvement. But that temperature is still a bit high. I'll see what I can find up.

[pepe999]

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@Krotar wrote:

Ok so I opened my laptop and dusted it a bit out and seems like that helped alot.

Now I'm running at 80 degrees when playing games so that is an improvement. But that temperature is still a bit high. I'll see what I can find up.

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I have got my laptop for over a year and half and have never cleaned the vent...:)

[BigBadBoris]

I have a DV7-4010TX.

On idle (browsing,email, etc..)  I have 50 degrees C

I try playing Baldur's Gate 2, and it jumps up to 80 degress C according to CoreTemp, with only 50% load on one core... other 3 cores are at 0% (or so) and 72 degressC.. And the fan is pumping hot air out like a hair dryer... expensive hair dryer....

I had the HP warranty service technician look at it today, and all they did was replace the heat sink/fan (for the second time now)... I don't think they understand that the problem is not in the EXTRACTION of heat, but in the GENERATION of heat.. Basic physics... 

I keep telling them the heat sink & fan are working fine..and they should focus on the heat GENERATION.. but I seem to be speaking ancient french or something.. as they insist on replacing the fan & heat sink !!!

By the way, Baldur's Gate 2 works fine on my OLD DELL single core laptop.... I am nit happy with this HP.. I wish I had bought another brand now...

And yet they keep saying the DV7 does not have any "offocial" heat problem, which may be true, and I may have a dud.. but it is frustrating that this is happening !!!! will keep you posted with my dealings with HP Warranty service.

Not a happy customer...

[BeagleIL]

My Pavilion dv7 runs at 72 degrees C while at idle. Core temps routinely spike into the 90's. The fan runs constantly. No way you can even think about using this a portable computer as it has to sit elevated on a table top otherwise you risk burning your legs.

This is the BIGGEST computer purchasing mistake I have ever made.

[smithsfive]

Was this ever resolved?

Usually cuased by internal dust bulidup or something external blocking cooling system

Microsoft Store reporting earliest i7 laptops overheating at  idle, hopefully thats not yours

Squeakee clean internal cleaning and a noiseless cooler with a dust filter !

Then a app that explains what is going on with machine tempetures during various operations!

Were is kickstarter when you need them?

[BeagleIL]

I'm an electrical engineer by degree and a systems architect for the last 30 years. I know that my issues were not due to a dirty PC or blocked vents. Just a poor design. My resolution was to swap the HP i7 laptop and get a 15" Macbook Pro Retina (also an i7 processor).

I could not be more happy. I just wish I had a place to sell t Pand get a few hunreds dollars for it. It seems a shame to have spent over $1500 for a paper weight.