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- Internal Power Error - upgrading Windows 10

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08-09-2015 02:36 AM
@Sonyuser wrote:
I am not able to find my computer option on safe mode.
I do have 'This PC' though and yet when i right click I cannnot find any option of devices.
Right click on "This PC" > Properties > Device manager (left column)
08-09-2015 09:28 PM
I have the same issues. geek squad told me that the whole operating system is damaged and i have to order a recovery disk from HP. I'm still trying to figure why i have to pay to fix my computer when it was a crap download that came from MS that caused it. Right in the middle of school, and lost all my work.
08-18-2015 03:07 AM
shockingly enough, I have faced the problem yesterday when I installed the AMD driver from HP website.Before that,my laptop was working just fine. but there was a slightly little problem. after upgrading to win10,upon right click "graphics properties" & "configure switchable graphics" options don't come. I visted HP website, used Softpaq manager,but HP provided nothing then. so I installed the AMD provided driver which upon installing shows 8600/8700 M. I wanted to go to Device Manager and Click "Update" and then "find drivers automatically". As doing so would downgrade the version I didn't do it. Apart from showing 8600/8700M ,my laptop's & game performance is good.
08-24-2015 01:20 AM
Same Problem here. Installed the HP ADM driver 15.20.1060 F3 from HP Softpaq Downloader and my machine started locking up a few seconds after booting.
Resolved it by doing the following:
- right click the start button
- press shift and restart
- chose troubleshoot, advanced options, start-up settings, restart
- reboot
- chose "4 enable safe mode" during boot to boot into safe mode
- in safe mode go to device manager and unistall the AMD graphics card, check "delete drivers from disk"
- reboot
The system will now load the AMD drivers from windows update, I believe it's ver 15.20.1045 and they seem to work ok
08-28-2015 10:00 AM - edited 08-28-2015 11:28 AM
Thanks so much HP_Kaspars. Your advice worked for getting out of the endless reboot loop caused by the Internal Power Error following the upgrade from 8.1 to 10. I was on line with an HP elite rep (they can't endorse customer advice shared in the forums, but she helped me to implement HP_Kaspars fix) -- I had to make it to the login screen, login with my MS credentials and then begin with Kaspar's advice to boot in safe mode.
The HP rep helped me determine which graphics and network drivers to uninstall once in Device Manager and the steps for doing this (at my own risk). One note, the second graphics driver prompts for a reboot to complete the uninstall. Don't reboot until AFTER you select uninstall for the first AMD graphics driver and the first two network drivers (that don't require reboots).
08-29-2015 05:29 PM
Just a heads up - Windows update decided to automatically update the AMD video driver (15.200.1060.0) this morning, causing the INTERNAL_POWER_ERROR BSODs and reboot loops to come back. Cheers for the mandatory automatic updates Microsoft.
