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- Internet is working but browsers will not load.

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11-24-2013 11:20 AM
thank you so much, this has been a problem with my mini for a two months, fortunately it was not my main laptop kept trying to fix it, was at the stage where I was going to bin it and buy another Samsung. It's now working great, Many Thanks.
02-19-2014 04:21 AM
I have the same problem as the poster for this thread. A couple days ago my web browsers stopped working.
I was watching a live stream on TwitchTv (I watched through my Firefox browser) and Firefox had been pestering me with notifications to upgrade to version 27.0.1. After I concluded watching on Twitch I finally gave in and upgraded FireFox. It prompted me that the change would be in effect after a restart I shutdown my computer (and turned back on) instead of restarting it. When I tried to use Firefox, it wouldn't let me and said the quote below.
Both Firefox and IE say the same thing:
Unable to connect:
-The site could be temporarily unavailable or too busy, try again in a few moments.
-If you are unable to load any pages, please check your computer's network connection.
-If your computer is or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.
I'm running Vista and I use FireFox. I also have Internet Explorer and Google Chrome but neither of them will load any web page when i go to them. I know my connection is working because I can use any other program that requires internet. I tried system restore, but for some reason the computer said it failed.
I've checked all the connections and cables, rebooted my router and modem, ran Malwarebytes and AVG 2012 with updated content and I've tried a system restore but nothing has helped. I also followed your steps:
Command Prompt and select 'Run as Administrator'. Enter the command listed below seperately and hit return after each one.
ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset resetlog.txt
netsh int ip reset
netsh winsock reset
(But netsh int reset resetlog.txt and netsh int ip reset did not work) Anyone have any idea whats wrong or how I can fix this?
08-20-2014 06:29 PM
Thank you so much! My HP touchsmart was doing the same thing -- could connect to the internet but it wouldn't load the browser or any other web pages. Would load the Xbox games but would get hung up and I couldn't play any of them. Your steps fixed it for me! Much appreciated.
09-28-2015 12:46 PM
Hi,
I have the same problem (browsers won't open in Win 7 Home Premium - IE, Firefox, Chrome).
Other programs such as Skype and P2P work.
The browers do open in Safe Mode.
I have run 2 antivirus prorams, Malwarebyes, Ccleaner, SlimCleaner, Zhpcleaner
Also, Antivirus programs and Malwarebytes manage to update their databases.
I have executed the suggested commands in CMD (admin) mode:
1) ipconfig /flushdns ---> OK
2) nbtstat -R ----> OK
3) nbtstat -RR ----> OK
4) Netsh int reset resetlog.txt ----> Failed
The following command was no found: reset resetlog.txt
5) netsh int ip reset ----> OK
6) netsh winsock reset ----> OK
Also: sfc /scannow
Restarted - still no response from browsers.
Do you have any further suggestions?
I am at my wit's end.
