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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-25-2013 05:55 PM

HP Recommended

 

I have a hp 8460p with a Bios Password. biosconfigutility.exe cannot delete the password. I just need to know if this is something that SSM was supposed to be able of doing or replacing the chip is the only way on Elitebook laptops?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2013 03:13 AM

HP Recommended

Resetting the BIOS password used to be a simple procedure. With business class notebooks such as yours and newer consumer modules  resetting the BIOS password can no longer be done by removing the CMOS (RTC) battery (if accessible).

 

The HP System Software Manager (SSM) is a utility that automatically detects and updates BIOS, device drivers, and management agent versions on your networked PCs. IHP SSM was never meant to have the ability to be able to override the BIOS password. You may have discovered that even updating the BIOS in its current state does nothing to change your inability to access the BIOS.

 

Contact HP to resolve this issue.

 

Best regards,

erico

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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6 REPLIES 6

‎04-26-2013 03:13 AM

HP Recommended

Resetting the BIOS password used to be a simple procedure. With business class notebooks such as yours and newer consumer modules  resetting the BIOS password can no longer be done by removing the CMOS (RTC) battery (if accessible).

 

The HP System Software Manager (SSM) is a utility that automatically detects and updates BIOS, device drivers, and management agent versions on your networked PCs. IHP SSM was never meant to have the ability to be able to override the BIOS password. You may have discovered that even updating the BIOS in its current state does nothing to change your inability to access the BIOS.

 

Contact HP to resolve this issue.

 

Best regards,

erico

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎04-26-2013 07:36 AM

HP Recommended

Bbabak.

 

If you think you can replace the chip yourself try here.

 

http://www.ebay.com/itm/UNLOCK-HP-ELITEBOOK-BIOS-PASSWORD-CHIP-8460p-8460w-8560p-8560w-8730w-8740w-8...

 

REO

‎04-26-2013 08:31 AM

HP Recommended

Thanks for the replies.

 

I have already bought the chip.

 

I have one question though: The laptop is still under warranty but I am not the original owner. Will hp still provide support to reset the password. Because I hear they can using the UUID of the laptop.

‎04-26-2013 08:47 AM

HP Recommended

The link I posted is for pre-programed chips.

 

They come clean with no password.

 

The one you ordered was it pre-programed???

 

REO

‎04-26-2013 09:55 AM

HP Recommended

Yes, it is preprogrammed. I ordered it a week ago on ebay and coming from Germany. 

‎04-26-2013 10:10 AM

HP Recommended

BB.

 

You should be good to go.

 

I will be ordering one today for a different model.

 

From Germany also.

 

Let us know how things work out.

 

REO

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