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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Elite book 840 G1
Microsoft Windows 8.1 (32-bit)

I am trying to upgrade to windows 10 but unfortunately the system came with a bios password that noone seems to know

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Dear Customer,

 

Welcome to HP Support Forum and we are glad to assist you.

 

This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the

code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

  1. Please have a look at this link. 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

  1. Replace the BIOS chip

http://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-...

 

  1. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am NOT an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@Pcwiztech

 

For that model you will need to contact HP.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

REO

HP Recommended

Dear Customer,

 

Welcome to HP Support Forum and we are glad to assist you.

 

This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the

code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

  1. Please have a look at this link. 

http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility

 

  1. Replace the BIOS chip

http://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-...

 

  1. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am NOT an HP Employee

HP Recommended

@GBL84 if @Pcwiztech wants to replace the BIOS chip it would be this one.

 

http://www.ebay.com/itm/2-Bios-Chip-HP-Elitebook-840-G1-850-G1-820-G1-Notebook-MAIN-EC-Bios-Chip-/20...

 

Mazzif program will not work.

 

HPBR List.JPG

 

 

REO

HP Recommended

@Pcwiztech

 

Sorry nothing in @GBL84 post is correct or helpful except to contact HP.

 

REO

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