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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2022 11:19 PM

HP Recommended
Product: HP Laptop - 15s-du2002tu
Operating System: Microsoft Windows 10 (64-bit)

I am in a huge confusion so i badly need someone's help. I recently gave my laptop to a local laptop repair shop for an SSD upgrade. But after 1 week of usage i am feeling that the laptop is charging very slowly and draining quickly. So I did a battery check, and I found the following results:

NAMEPABAS0241231
MANUFACTURERCOMPAL
SERIAL NUMBER41167
CHEMISTRYLION
DESIGN CAPACITY41,040 mWh
FULL CHARGE CAPACITY39,540 mWh

 

I was shocked to see the results as it is showing the manufacturer of battery as "COMPAL". I think it should have actually been "HP". So I wanted to conclude that the person in the laptop repair shop has taken the original battery and has put some chinese battery or some fake battery. 

But I cant directly go and ask them as i am not sure whether i am correct or not. So i really need someone' s help.

Please tell me whether my laptop battery is original(i mean the battery which came with the laptop) or fake?

And what should i do if it a fake battery?

 

Is " COMPAL" a battery manufacturer for hp?

 

Model - Hp 15s du2002tu

Windows 10 64 bit

8gb ram

512 ssd

 

I hope i will get any help.

 

 

 

 

1 REPLY 1

‎01-30-2022 09:35 PM

HP Recommended

Hello @AbdulRehan .
Open the device and locate the battery, then take a photo where the number is shown and upload the photo in drive and share the link to verify it.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
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