-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
1
0
0
HP Recommended
Hello;
I found an issue with the HP 3D DriveGuard Software driver (sp71714) on the latest Windows 10 Version 1703, HP 3D DriveGuard Software driver was working fine on any other versions, but since MS launched their latest version 1703, the driver seems to be not working properly. The newest current available driver is 5.2.2.1 Rev.A on Jul 2, 2015 for Windows 10.
The error message tells that Error Code 48 (hardware conflict / system unable to initialize), which is incompatible. Hardware ID is ACPI / HPQ6000. I had to disable it manually due to no other choices. (Sorry for some in Chinese)
I found similar issues with other users, but they all have solved this problem after getting the new driver.
Attached a couple of images for reference. Hoping anyone can help with my great gratitude.
3
0
0
HP Recommended
I have same issue ,
Product Name: EliteBook Folio 9470m
Operating System: Microsoft Windows 10 Ver:1703 Bulid 15063.296 (64-bit)
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
