Issues with Intel N 7260 network card

[junebug07110]

I have a 4 week old HP Pavilion 15t-n200 laptop that is Windows 8.1.64. I am having a problem with the Intel N 7260 network adapter. All of a sudden the laptop will show that it is not connecting to any networks. It will show a yellow triangle on it and will not connect to any network adapters. I have tried "roll back driver" and that initially worked, but now it has reverted back to the yellow triangle and lost functionality. Now "roll back driver" is grayed out and is not an option. It has no updates available. It currently shows driver 16.10.0.5. It shows code 43 under device details. All other computers in my home connect well to the internet currently.  Please advise, thank you!

[Advance23 · Accepted solution]

Hi junebug07110,

Welcome to the HP Forums! 

I am sorry to hear that you are having a problem with your Intel N 7260 network adapter.   I will try my best to help you resolve this issue!

I suggest that you reinstall the driver for the Intel 7260/3160 Wireless LAN Driver.  Follow the steps for in this document for Using Recovery Manager to Restore Software and Drivers (Windows 😎 to restore the driver.  The steps will be the same for Windows 8.1.

I hope this information is useful. Please let me know how it goes, I will be waiting for your reply.

Thank you, and have a great day!

[ambrice]

I'm having the same issue - download / upload speeds are 1-2mb/s when other computers on same network in the same location as this laptop are running aroun 28mb/s. If I switch to an external USB wireless AC adapter I get around 48mb/s (my internet max speed). I've tried drivers 16.5, 16.6 and the latest from Intel's website 17.0.3 all with no luck. I've also turned off the power saving settings for the USB adapters, wireless network adapters, PCI, as well as the power management setting in the driver.

The built in network adapter isn't functioning as promised (no where near close to wireless-n speeds), is there a replacement?

[Advance23]

Hi ambrice,

Welcome to the HP Support Forums!

I understand that you are having an issue with speed as well. I suggest Backing Up Your Files (Windows 😎 and then Performing an HP System Recovery (Windows 😎 this will rule out any software that may be causing the issue.

If this does not resolve your issue then please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link to get the support number for your region. Contact HP Worldwide

Keep me posted on how things go.

[junebug07110]

Thank you for your help. When I originally wrote this message in March, your solution worked and I had no further problems. Now I am finding myself having the exact same problem, except this time I tried to reinstall the driver and it still did not fix the problem. My two other computers in the home have connectivity, so I know it is not a wireless connectivity issue. Please advise, thank you!

[Advance23]

Hi junebug07110,

I am so sorry to hear that you are once again having connection issues with your HP Pavilion 15t-n200.

I suggest following the steps in this document for Troubleshooting Wireless Network and Internet (Windows 😎 and also suggest Using HP Support Assistant (Windows 😎 to see if anything shows up here as well.

Please let me know if anything turns up or if this resolves your issue.

Best of luck, and have a great day!

[7770Olsen]

Go to Advanced Tab on the NICs Driver. Change uAPSD from Enabled to Disabled.
It's a bug in Intel's Driver 😕