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- Keyboard goes crazy

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04-18-2012 03:39 PM
I have the HP Pavilion g6-1000sa Notebook PC 2011
Sometimes when I am typing an essay or typing very fast I must press something or something happens and the keyboard all of a sudden goes crazy and key change. Its hard to explain but when it happens I could press "s" for instance and it will open up a new browser or i could press "w" and it will shut the browser i could press "g" and it will type "g" some letters are fine but some do random crazy things. Those keys don't actually do those things I was just making examples.
I hope you understand that it is quite complicated to express.
Help please!
04-18-2012 04:18 PM
Hi
Please try these steps might help you to fix your issue.
1) Go to device manager then uninstall the driver for keyboard restart the unit and have it checked.
2) Please update the Bios on the unit from HP Website.
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
