Keyboard - problem with orange light

[rav06]

Hi,

Hope this is the right place for asking about this:

2 of the lights on my laptop keyboard Stuck with the orange light and i can't change it anymore for some reason (like i used to). By pressing on them (with the Fn key ofcourse) they work but the orange light dosn't change anymore.

The keys are F8 and the Mute-sound key. Caps Lock and Num lock works fine.

How can I fix this and why it happened suddenly?

Thank you,waiting.

[GBL84]

 Please download the drivers from the below link and reinstall:

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5405166&swItemId=ob_135423_1&swEnvOid=415...

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

Although I am an HP employee, I am speaking for myself and not for HP

[rav06]

Hi,

I reinstall the driver but the problem still exists (still got orange light with no change).

But i noticed that i get a message every time i restart my computer which says:

 "TryMenu.exe

Error: "h" is not a valid key

The current thread will exit."

What to do? This is a common problem?

(Maybe it dosn't have any connection to my problem, just thought it's important to mention that)

Thank you very much,waiting. 

[rav06]

Full message here: "Error: "h" is not a valid key name. Line# ---> 007: Hotkey, %mwt_Hotkey%,mwt_Minimize The current thread will exit " Would like to know if it has any connection to the problem and generally what to do to fix the orange-light-stuck problem. Thanks

[Med19VE]

Error: "h" is not a valid kei name The current thread will exit. Line #

055: Hotky, %mvt_Hotkey%, mWt_minimize