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- Keys 3 E D C often not working for several minutes after sta...

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06-06-2014 07:34 AM
I have had am HP Pavilion 17-e049wm Notebook PC Product #E0J75UAR for about 4 weeks now. I purchased it refurbished. About a week ago I started having this problem. The keys 3, e, d, and c do not work when i first start up the computer though all the other keys work. Nothing happens when they are pressed. Sometimes I will restart the computer and they will function again, other times they won't, but often will begin to function if I just let the computer set for five minutes or so after startup.
The computer is immaculately clean. I've only used it a dozen times or so. Nothing was spilled into the keyboard.
This sounds like software to me, but what?
I am running Windows 8.1 and no programs are running on startup except for a start button program, but the problem started weeks after installing that.
Any ideas?
Solved! Go to Solution.
Accepted Solutions
06-07-2014 08:08 AM
06-07-2014 08:08 AM
