-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

1 ACCEPTED SOLUTION

Solved
06-06-2014 07:34 AM
I have had am HP Pavilion 17-e049wm Notebook PC Product #E0J75UAR for about 4 weeks now. I purchased it refurbished. About a week ago I started having this problem. The keys 3, e, d, and c do not work when i first start up the computer though all the other keys work. Nothing happens when they are pressed. Sometimes I will restart the computer and they will function again, other times they won't, but often will begin to function if I just let the computer set for five minutes or so after startup.
The computer is immaculately clean. I've only used it a dozen times or so. Nothing was spilled into the keyboard.
This sounds like software to me, but what?
I am running Windows 8.1 and no programs are running on startup except for a start button program, but the problem started weeks after installing that.
Any ideas?
Solved! Go to Solution.
06-07-2014 08:08 AM
06-07-2014 08:08 AM