LATEST FIRMWARE for DVDRAM GT20L

[xXhazzXx]

hello friends.

i need your help..

recently i try to burn data to my dvd. but it say "The disc wasn't burned successfully. Make sure that you have the latest firmware for your CD or DVD burner installed, and then try again"

i use HP Pavilion dv4 Notebook PC.

right now my frimware is DC05.

my cd/dvd driver is DVDRAM GT20L.

i Just tried checking for driver updates but it says the driver is up to date.

can you help me where i can latest firmware..
pls reply this msj. i realy realy need your help..

[lions99]

Please provide the full model name and # of the notebook you have.

You can try these documents also. http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

http://support.microsoft.com/kb/982116

THX

[gylz12]

i have same problem

my DVD is HP DVDRAM GT20L SATA

my notebook is CQ40-416AU (win7)

whenever i burn using explorer it say i must upgrade my DVD firmware

using alcohol, nero, and other burning software has same error too

so, where can i find the firmware update???

thank you

[lions99]

OK, try checking for an update the "My Drive" software. 

1.    Click Start, Programs, Hewlett-Packard, HP DVD and then choose HP DVD to start the HP DVD Writer menu of software selections.

2.    The HP MyDrive utility will display information about the HP DVD Writer including the firmware version (see figure 1). HP MyDrive can be accessed via one of the three methods listed below depending on the version installed:

o    Access HP MyDrive from the main HP DVD Writer opening menu.

o    Access HP MyDrive from the Support tab.

o    Access HP MyDrive from the Help tab.

Figure 1: HP MyDrive Screen

3.    If connected to the Internet, click the Check for firmware update button to automatically check for a firmware update.

o    If the computer with the HP DVD Writer is not connected to the internet, the latest firmware update can also be downloaded from HP's support web site. Compare the version information reported from the HP My Drive utility with the latest firmware version available for download. If a firmware update is not posted for the HP DVD Writer, the DVD Writer already has the latest firmware version and no new firmware update is currently available for the drive.

4.    If the HP My Drive utility states a firmware update is available, click the Download latest firmware button and follow the on-screen instructions to update the firmware.

Light Scribe System Software

HP DVD Play Software

Let me know the outcome.

THX

[gylz12]

where can i download HP mydrive software.i dont see any link to that software.just lightscribe and HP DVD play.i already have that two

thanks

[lions99]

If the programs you have are already up to date. Go ahead and follow the instructions above to check for an updated firmware. 

THX

[gylz12]

i mean i dont have mydrive software.where can i download it???

[lions99]

OK, if you don't have that software then you can't install it from anywhere. It either comes with the notebook or not.

Go ahead and follow this document and it should guide you through a couple of steps and make you run a tool to try and resolve the issue. 

Let me know the outcome. 

THX

[gylz12]

i have use microsoft fixit for my proble but it say no trouble found.any suggestion??

thanx