LEFT SHIFT KEY DOES NOT WORK

[dhyanendra]

LEFT SHIFT KEY OF MY LAPTOP HP-15-R262-TU DOES NOT WORK

[A4Apollo]

Hi! @dhyanendra, Welcome to HP forums.

I understand you have keyboard issues with your laptop.

Don't worry I'd like to help you out.

Did you make any software or hardware changes on your laptop?

Have you tried checking with an external keyboard?

As you mentioned the left shift key is not working on your PC anymore.

Boot into recovery manager from F11 and open a command prompt and check if it's typing incorrect letters.

Try few steps recommended below.

- Go to Control Panel then look for Ease of Access
- Click on Change how your keyboard works.
- Uncheck where it says Turn on Sticky Keys and click OK.

If this doesn't work try checking the keyboard language if set correctly.
- Go back to Control Panel then look for Region and Language and make sure all tabs at set to the country accordingly.
- Click Apply when a change is made then try your keyboard again.

In Device Manager, uninstall and reinstall the keyboard software:
In Windows, search for and open Device Manager.
Click View and select Show Hidden Devices.
Click the arrow next to Keyboards, right-click the keyboard device name, then select Uninstall to remove the device from Windows.
Continue removing device names in the Keyboards category until all device names have been uninstalled.
Restart the notebook. Right-click Start (), select Shut down or sign out, then select Restart.
Wait for the computer to restart and open Windows.

Refer this article to further troubleshoot keyboard issues with your laptop.

If the issue still persists after trying out the steps. It is a hardware issue with the keyboard, please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Hope to hear from you soon!

Have a great weekend ahead! 🙂

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