Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Top Student
Posts: 9
Member Since: ‎08-25-2011
Message 1 of 19 (53,291 Views)

Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Hello, I'm not that techy so if additional information is needed, you'll probably have to tell me how to get it, lol.

 

Ok my laptop (HP HDX18 Notebook PC) often likes to turn off by itself, with no warning. I thought it was just with a specific program (World of Warcraft, yes I realize I'm a super-nerd, lol), but it seems to have spread to other games mainly things that are full-screen(ish), and take up a lot of process space. Which Norton likes to remind me every day..

 

I ran some hard-disc scans via the start up menu, and they came up clean.

I checked the Diagnostic's log and the number 0601 came up repeatedly. I googled it and I got something about a Diskette Format Failure?

 

Would that have something to do with it turning off? If so how would I go about fixing it?

 

~Thanks

0 Kudos
Provost
Posts: 48,795
Member Since: ‎09-24-2010
Message 2 of 19 (53,217 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Hi,

 

Download and run the stand-alone battery test utility from the link below.

 

http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm

 

Post back with the results.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 9
Member Since: ‎08-25-2011
Message 3 of 19 (53,202 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Ahaha, I can't believe I forgot to mention this! I feel so silly, lol

 

My laptop battery actually died a quiet some time ago, it's plugged in all the time, so I took it out awhile back thinking that it could be contributing to the problem.. That and my laptop is very fond of overheating, so taking it out seemed to help it cool down faster.

 

I threw it back in and ran a scan, and well yes, it is very much dead..

(Failure ID: REOOW)

 

Could that be the source of the problem?

Provost
Posts: 42,840
Member Since: ‎11-12-2008
Message 4 of 19 (53,197 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Since it turns off mainly during gaming it sounds like a heat related issue.

 

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
Top Student
Posts: 9
Member Since: ‎08-25-2011
Message 5 of 19 (53,195 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Yeah I thought the same but it's happened serveral times while the laptop isn't warm at all, or it doesn't happen when it is very warm (sometimes).

 

It would seem that it just turns off when it wants too, lol.

Provost
Posts: 48,795
Member Since: ‎09-24-2010
Message 6 of 19 (53,185 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Hi,

 

Does it literally just go straight off with any warning/freezing?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 9
Member Since: ‎08-25-2011
Message 7 of 19 (53,163 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Some days it will turn off while it's hot, other days while it's cool, or sometimes when it's at a mid temperature.

So it's not picky when it wants to turn off, and it gives no warning at all.

 

It would seem that it comes in spurts though, it'll be fine for days, sometimes weeks. Then out of no where it will just shut off several times within an hour or so.

Provost
Posts: 48,795
Member Since: ‎09-24-2010
Message 8 of 19 (53,147 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Hi,

 

If you can get the notebook to start, try wiggling the AC Adapter plug, the AC Adapter lead etc to see if this prompts a shut down.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 9
Member Since: ‎08-25-2011
Message 9 of 19 (53,122 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Yeah nothing, the plug that connects to the Laptop is a bit loose, but it didn't seem to trigger a shutdown :/

Provost
Posts: 48,795
Member Since: ‎09-24-2010
Message 10 of 19 (53,121 Views)

Re: Laptop Turns Of On It's Own, Diagnostic Log Error 0601 (??)

Hi,

 

Try running 3 - 4 passes with Memtest as this is a far more thorough test than the option provided in the bios.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation