Since the Windows update in December '16, my laptop has frozen often when coming out of sleep.
Other message boards point to the problem being the MEI driver, that it needs to be rolled back to version 9.5. Currently version 11 is on the system. I have tried to roll this back but the lower version is not available on the HP website. I have tried to install the Intel version but it won't let me roll back to a lower version number.
There are several things that can be done but it could have been easier and safer if you have done these earlier. A lot of things might have happen with the PC since December (2 months period since then).
In Windows 10 users cannot permanently stop the updates.
* Another option you may try is called System Restore but it has been 2 months and I am not sure if this will not cause more issues than solve it because lots of things may have changed. Recommended ONLY as a last resort. More information: > http://support.hp.com/us-en/document/c03327545
Hope this helps 🙂
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