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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello all!

 

I know it seems like the touchpad is possessed. I can assure you it is not. I know that it is a highly frustrating problem. Please trust me on this one and just try this setting change. SmartSense is the culprit. I've seen the following changes correct this issue first-hand. Please give it a try! :smileyhappy:

 

 

Click Start > Type "mouse" > Click Mouse

Synaptics1a.jpg

 

 

Click the ClickPad Settings Tab

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Click the ClickPad Settings Button

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1 Click Sensitivity > 2 Click the Gears symbol OR Double click Sensitivity

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If the cursor moves when you don't want it to, or moves too much, Move the notch closer to Heavy Touch

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If you are experiencing undesired clicks, 1 Click SmartSense > 2 Click the Gears symbol

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If you are experiencing undesired clicks, move the SmartSense setting notch closer to MAX.

This is one of the most common adjustments. I've seen it fix the problem everytime.

Synaptics6.jpg

 

 

Remember to Click Apply to Save the Changes. If you change a setting and find out you don't like it but can't remember what you changed, just click the Defaults button (bottom left) to set all of the settings back to default.

Synaptics7.jpg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 REPLIES 2
HP Recommended

I hope this helps! If it does click Kudos to say thanks! Like I said, I've seen it fix this "randomly clicks" problem several times. The setting defaults are designed to suit the majority of people but may not suit EVERY one out there. It's a very easy fix though.

 

If you have any questions, hit Reply! I'll keep an eye out for any replies:smileyhappy:

HP Recommended

Marked the above post as "Not the solution" since there has not been any official user verification on the forum.

 

If the steps above correct this issue for you (or even if they don't), please reply with your feedback.

 

 

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