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- Notebooks Archive
- Laptop plugged in not charging

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09-04-2016
04:05 PM
- last edited on
04-26-2021
10:45 AM
by
MatheusH
Try charging it overnight plugged in to a wall outlet. If you have some charge on the battery then run the steps mentioned earlier. If the battery is still dead then call HP technical support at [Personal Information Removed]. If the PC is in warranty they will try and run some tests and troubleshooting before sending out a replacement battery
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.
09-11-2016 03:25 PM
01-01-2017 02:49 PM
KNRK,
You're my new best friend. I have a brand new HP x360 Spectre 13-w023dx purchased at Best Buy two days ago for an upcoming trip in a week. I've been building it out, and everything was fine, but noticed yesterday that the battery seemed to be stuck at 72%, plugged in, but not charging. Power light was white. Read several posts about this going back to early 2015, some pointing out it followed upgrading to Win 10, while some had component or motherboard problems.
Then... I ran across your post, the first part of which I tried, and when I restarted my machine, the power light turned orange, and overnight my battery charged and is now at 100%. I don't have a removable battery so I just left it in :smileytongue:, it first came on when I pressed and held the power button, but then went back off in a few seconds, and remained off until I released and pressed it again.
Everything seems to be working as expected now. At least now I know that it is a Win 10 problem.
Thank you. Thank you. Thank you.
Cheers,
Griz.
Here's what worked:
Please perform below shown steps to resolve the issue:Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Please remove the Battery and unplug the Power Adapter
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter
Step 09. Look for "Plugged In Charging" message on the Battery icon
01-01-2017 03:20 PM
03-02-2017 08:07 PM
I did the fix and it worked, but only for a day.
It is back to LED blinking white and "plugged in not charging".
Now what?
When it was working, the battery diagnostics were OK
I don't know if it is connected or not, but there are also issues with it locking up and needing a hard reset every day or so.
05-16-2017 03:36 PM
This worked for me! Removed the battery from Device Manager, Shut down, removed the battery, disconnected the power adapter, held the power button down for a full minute, put back the battery, plugged in adapter, restarted the laptop and success! The battery icon said that it was charging. Yay! Thank you!
05-17-2017 01:30 AM
hello, i have the same problem and performed all the steps which has been told in ur last post but still its not charging as before, it sometimes charges and later shows not charging, so plz can u post solution for this
