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HP Recommended
Pavilion G7
Microsoft Windows 10 (64-bit)

Okay, so on the 29th I updated 2 laptops, one of them an HP G7, to Windows 10 from windows 7. Had very minor issues, including the microphone and webcam not working on it. Haven't found a solution to that one yet, but 2 days ago, a new issue appeared after I rebooted (and I assume a windows update was done). There is a constant sound coming from my speakers that sounds like the computer is about to explode! It is horribly loud and doesn't respond to any sound controls including mute.

 

So I rebooted into safe mode and disabled the speakers in device manager. Rebooted to normal and no noise - no sound at all now of course, but no issue and everything is working fine.

 

Today, Windows did another update so I figured perhaps it had fixed the issue...nope! As soon as I enable the device, boom! Sounds like a super high/fast helocopter has moved into my laptop's case! Scared the heck out of one of my cats it is so loud! So I disabled the driver again, rebooted and noise is gone along with sound capabilities. 

 

So right now no sound, no microphone or webcam working on my computer. Yes, I tried updating the drivers (says they are up to date). Troubleshooting tells me device is disabled (well, duh!).  I also tried uninstalling the audio drivers and reinstalling to no avail. 

 

Devices I've disabled are the IDT high definition audio codec with driver version 6.10.6392.0.  I also disabled the Intel Display audio with driver version 6.14.0.3097 for good measure. I left that one disabled and only tried enabling the IDT though when I still had the big noise this am. 

 

My computer is a Pavilion g7 2070ur I think it is??? (hard to read even with my glasses on 😞 ) Its on Windows 10 Home 64 bit and I have 6 GB ram.  Processor is intel core i3-2350m cpu @2.30 ghz 

 

Anyone have ideas???

1 REPLY 1
HP Recommended

Hi @Labeshops,

 

 

Thank you for your query.

 

 

I understand that after updating to Windows 10 from Windows 7, you now get a very loud noise from the speakers that sounds like it will explode.  If you disable the speakers other then the microphone and web cam not working all iwent well.

 

I suggest you try deleting the existing audio driver and downloading and installing the Windows 8 audio drivers as they should work with Windows 10.

 

For the microphone  and webcam, I would follow the same steps.  Delete the driver and the HP webcam software. Download and install the Windows 8 versions.

 

Please let me know the outcome.

 

 

To say thanks for replying please click the thumbs up button below.

 

If this overcame your difficulty, please let other posters know by choosing solution provided.

 

 

Best of Luck!

Sparkles1

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