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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-13-2018 11:43 AM - last edited on ‎12-13-2018 11:49 AM by Retired

HP Recommended
Product: Product name : HP 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

 

I have been trying to run some software programs on my wife's laptop and they run but (very) slow. The programs I have been trying to run are GoPro Quick, Kinemaster and Divinci Resolve. Divinci I don't think will ever run right on this laptop but the other two run ok but quite slow. I was wondering if it would be possible to upgrade the hardware to help with this problem and what upgrades would best help. My other option would be to buy a better laptop but if I can get a little better performance out of this one I would rather spend a couple hundred bucks on an upgrade than several hundred on a new laptop.

 

If anybody has any suggestions I would apreciate any input.

 

Product name : HP 15 Notebook PC

Product number : N5Y09UA#ABA

[serial number removed]

Software build ID : 17WW3TBT601#SABA#DABA

Motherboard ID : 8015

BIOS : F.40-08/08/2017

Total memory : 4 GB

Processor name : AMD A8-7410 APU with AMD Radeon R5 Graphics

1 REPLY 1

‎12-14-2018 05:57 PM - edited ‎12-14-2018 05:58 PM

HP Recommended

@Amazingspider

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding the memory upgrade. I will be delighted to assist you here.  

 

This computer can go upto 8 gb. Follow this link and refer page no: 29.

 

Hope this helps. Let me know how it goes. 😉

Barachiel
I am an HP Employee

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