Laptop windows 8.1 activation

[sjnair]

Hello,

I am new to HP  forum,

I bought a new HP pavilion g6 laptop with windows 8 os preinstalled.

After 6 months I upgraded it to 8.1 using a DVD from my friend , Now it is shown "windows is not activated"

How can I activate the windows moreover I want to create recovery disks for windows 8.1

details of my laptop are as under

HP pavilion g6 notebook pc

product no---          C9L65PA#ACJ

serial no---              [edited Serial Number by Moderator]

product id----         00261-50000-00000-AA989

BIOS VER------       F.24

Please help me !!!!!!!!!!!!!

[george-p]

Hi @sjnair ,

Thank you for visiting the HP Support Forums. In needed to edit your post and remove the Serial Number. In accordance with our Rules of Participation:

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Thank you

George

[visruth · Accepted solution]

The product key of the Windows 8 is embedded in the BIOS chip of your system. Even if the hard drive is replaced, the product key remains intact in the motherboard BIOS chip.

But, in case you got a message so as to activate Windows 8, you have to contact Microsoft or HP technical assistance in your region.

This issue might also occur if Windows activation file gets corrupted. I would suggest you to activate over phone.

1. Press Windows key + X then click Run, then type: slui.exe 4
2. Next press the 'ENTER' key
3. Select your 'Country' from the list.
4. Choose the 'Phone Activation' option:
http://support.microsoft.com/gp/customer-service-phone-numbers
5. Stay on the phone (do not select/press any options) and wait for a person to help you with activation.

NOTE:  If your system came with Windows 8 Preinstalled then You will have to install Windows 8 from Recovery disc/partition and then upgrade to Windows 8.1.

If you have installed Windows 8.1 OEM (purchased seperatly) then the Windows 8 key shipped with the unit will not work and you will have to contact Microsoft to get one or activate.

Now, for recovery disk can only restore to factory installed OS that is Windows 8 in youtr case.

thanks,

[chanuka]

when i try this.....
can't activate windows by phone
contact your aystem administor for more info..
this is the erro....
so tell me..plz....wht is the aactivation key...tell. me..plz...then i can activate my windows...easyly..

[visruth]

Chanuka


Would you mind giving the product number, model name, pre installed operating system?

What exact error message are you seeing & when are you seeing it?

In the mean time , go through this MS article and try the suitable resolution:
http://windows.microsoft.com/en-IN/windows-8/activation-errors

Can you use Windows as usual?

Do you have recovery media created using recovery manager after you set up your laptop first time?



Regards

Visruth