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05-24-2017 05:15 PM
Im new to this forum and I hope I am posting this on the correct board and hope you will forgive me if I didnt. Anyway...
I have an HP m7-1015dx that I recently bought used on craigslist. It wont turn on. The light where the ac adapter is plugged into the laptop lights up, the ac adapter is the correct one, the battery indicator light shows a full charge but all that happens when I press the power button is the button itself shows a rapidly blinking white light. I tried the reset procedure of removing the battery and unplugging the ac adapter then holding down the power button for a minute, etc, etc. with no results. So far, I cant find an explanation for the rapidly blinking light anywhere on the internet. Does the power button board need replaced? Or is it something more serious like a faulty motherboard? Does anyone have any ideas? Im open to any suggestions anyone may have...
05-26-2017 06:23 AM
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As I understand the computer is not booting into the windows anymore, Don't worry I'll try my best to help you with this,
To provide an accurate solution, I'll need a few more details:
What is the sequence of the blinks? (Example: 3 blinks and then pause 3 blinks again, in a loop)
Have you performed any steps on your own before posting on the HP Forums?
In the meantime, let's start off by performing a Hard Reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, the keyboard stops responding, or other external devices locking up.
Please click on the below links once you identify the blink code and resolve the issue:
I hope this helps. Let me know how it goes for further assistance,
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And I Hope you have a good day, Ahead.
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05-27-2017 04:14 PM
We haven't heard from you,
This Post is with reference to the thread you had recently created at your friendly neighborhood (HP Forums),
I would like to know if the resolution I had provided worked for you?
Please reply back in your public post as the private message board is not always monitored
If you have any other queries, feel free to reply back to the Jeet_Singh,
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Have a great day!
I am an HP Employee