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- Letters on my keyboard are not working properly?

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04-11-2014 07:23 PM - edited 04-14-2014 04:20 PM
I turned on my HP pavilion dv6 3032 month ago, and noticed that some of the keys I was clicking weren't showing up. And keys still not working.
The following keys are the ones that aren't working:
The left "shift" key, z, left "fn" key, x, c, v, space bar, m, <, >, and ? key. Basically the whole bottom row of letters are NOT working except "b" and "n" ARE working for some odd reaso.
I found in internet that i'm not only one who have the same problem.
https://answers.yahoo.com/question/index?qid=20130711150142AAgpXRt
Can somebody help me solve this problem please.
04-15-2014
08:17 AM
- last edited on
03-06-2017
12:48 PM
by
OscarFuentes
Hi Neatceros,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6-3032nr Notebook and keyboard issues. Here is a link to uninstall the keyboard. Restart the computer after uninstalling, it should reinstall automatically. You might need to update the BIOS. If this does not help please call our technical support at 800-474-6836. If you are calling within North America, the number is 1-800-474-6836 and for all other regions click here.
They will be able to assist you.
Let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
12-01-2016 02:18 PM
The following keys are the ones that aren't working:
The left "shift" key, z, left "fn" key, x, c, v, space bar, m, <, >, and ? key. Basically the whole bottom row of letters are NOT working except "b" and "n" ARE working for some odd reason. How will I correct this issue?
I found in internet that i'm not only one who have the same problem
